Shipping Policy

At EMOTIONZ, we strive to process and ship your orders promptly and efficiently. Please review our shipping policy for details on processing times, delivery options, and fees.

 

1. Processing Time 

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

 

2. Shipping Rates and Delivery Estimates 

We offer standard shipping of $8 on all orders with an estimated delivery time of 3-5 business days, depending on your location. 

 

3. Shipping Carriers

We use USPS - to ensure your package arrives safely and on time.

 

4. International Shipping

Currently, we only offer domestic shipping within United States.

 

5. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this to track the progress of your package.

 

6. Delays and Issues

While we aim to meet the delivery times stated, there may be occasional delays due to factors outside our control, such as carrier delays or extreme weather conditions. Please contact us at [your customer service email] if your package is delayed beyond the expected delivery window.

 

7. Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please reach out to our customer support team within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.